Building a Resilient Grid with DERMS, Flexible Loads, and VPPs
At its core, a Distributed Energy Resource Management System (DERMS) is a software platform, or "brain," used by utility operators to manage the rapidly growing number of decentralized energy assets connected to the grid.

Think of the traditional grid as a one-way street: large, central power plants push electricity out to passive consumers. Today, that street is becoming a complex, two-way network with power coming from many small sources, known as Distributed Energy Resources (DERs). A DERMS is the system designed to control this new reality. Its job is to:
Monitor: Provide real-time visibility into what all these DERs are doing (e.g., how much a rooftop solar array is producing, the charge level of a home battery).
Manage: Control these resources to maintain grid stability. This includes managing voltage fluctuations, preventing local grid congestion, and optimizing power flow.
Optimize: Actively dispatch these resources to balance electricity supply and demand across the distribution network.
This management is critical for preventing grid instability, like blackouts or equipment damage, that can be caused by unpredictable swings in power from thousands of uncoordinated sources.
Flexible Loads: The Key to Grid Balance
A flexible load is an electrical device that has flexibility in when it consumes power without impacting the end user's needs. Instead of drawing power the instant you turn it on, it can be intelligently scheduled by a control system.
Key examples of flexible loads include:
Smart Thermostats: Your home doesn't need to be cooled right now, it just needs to be at 72°F by 5:00 PM. A smart thermostat can pre-cool the house an hour earlier when power is cheap and plentiful, then coast through the 5:00 PM peak when the grid is stressed.
EV Chargers: You plug your car in at 6:00 PM and need it fully charged by 7:00 AM. The charger can communicate with the grid and automatically charge during the middle of the night when demand is lowest, rather than adding strain to the evening peak.
Water Heaters: A smart water heater can heat its full tank of water hours before you need it for your morning shower and then keep it insulated, avoiding energy use during high-demand periods.
Commercial HVAC: Large rooftop units (RTUs) at retail stores or offices can be intelligently cycled to reduce consumption during a grid emergency without any noticeable change in building comfort.
This flexibility is a powerful tool. Instead of firing up an expensive and polluting "peaker" power plant to meet high demand, a utility can simply ask (via an automated signal) for thousands of flexible loads to briefly pause or shift their consumption.
Virtual Power Plants (VPPs): Organizing Flexibility into a Resource
A Virtual Power Plant (VPP) takes this concept a step further. A VPP is not a physical power plant; it is an aggregation—a "fleet"—of many different types of DERs (like solar, batteries, and flexible loads) that are bundled together by a central control system.
This fleet can be "dispatched" just like a real power plant. A DERMS is often the platform that enables a VPP to function.
Here’s the process:
Aggregation: A VPP operator (which could be the utility or a third party) groups together hundreds or thousands of individual assets, like home batteries, EV chargers, and commercial HVAC systems.
Control: Using advanced software (like DemandQ's), the VPP calculates the total available capacity of its fleet. For example, it might determine it can provide 50 MW of load reduction for one hour.
Dispatch: When the grid is stressed (e.g., during a heatwave when everyone's AC is on), the grid operator can "call" on the VPP. The VPP then sends an automated signal to all its connected assets simultaneously, telling them to curtail energy, discharge their batteries, or delay charging.
How This Builds Grid Resilience and Robustness
This coordinated system of a DERMS managing flexible loads within a VPP directly enhances grid resilience (the ability to bounce back from a failure) and robustness (the ability to withstand a failure in the first place).
Prevents Blackouts: During extreme weather or high-demand events, the grid operator's only option used to be initiating rolling blackouts to prevent a total system collapse. Now, they can instead dispatch VPPs to instantly reduce demand, keeping the grid stable and the lights on for everyone. This is a core function of Automated Demand Response (ADR).
Avoids Costly Demand Peaks: Without coordination, thousands of devices (like AC units or EV chargers) can turn on at the same time, creating a sudden, massive spike in demand. This spike can set new "demand peaks" that not only strain grid equipment but also dramatically increase electricity costs for commercial customers (as their bills are often based on this highest peak). A DERMS avoids this by intelligently staggering when these devices activate, flattening the demand curve.
Stabilizes Renewable Energy: Solar and wind power are intermittent. A VPP composed of batteries and flexible loads can absorb excess solar power in the middle of the day (by charging batteries or running smart water heaters) and then discharge that stored energy (or reduce other loads) in the evening when the sun goes down but demand is high. This smooths out the swings from renewables, making them a more reliable part of the power supply.
How DemandQ Creates a Virtual Power Plant
DemandQ's platform, DemandMaster, is the critical link that transforms a portfolio of buildings into a high-performing VPP. We provide the intelligent DERMS control layer that aggregates, optimizes, and dispatches your flexible loads to deliver value to both your organization and the grid.
Here's how we do it:
1. We Turn Your Existing Assets into Smart Resources: Our cloud-based software seamlessly integrates with your existing Building Automation Systems (BAS) and energy management systems. There is no new hardware to install. We turn your largest energy consumers, primarily HVAC systems, into highly valuable "flexible loads" that can intelligently adjust their consumption without any impact on customer or employee comfort.
2. We Aggregate Flexibility at Scale: A single building's flexibility has limited impact. Our platform aggregates the small, flexible capacity from hundreds or even thousands of individual sites. This creates a large, aggregated resource—a Virtual Power Plant—that is substantial enough to provide meaningful services to the grid. By controlling these assets as a single unit, we can deliver precise, reliable, and measurable results.
3. We Provide Intelligent, Automated Dispatch (The DERMS Function): Our platform acts as the DERMS "brain" of the VPP. Using advanced predictive algorithms, we analyze real-time grid signals, wholesale market prices (like in ERCOT), and weather forecasts. When a grid need arises—such as a demand response event or a spike in electricity prices—our system automatically dispatches your aggregated assets.
Intelligent Pre-Cooling: As detailed in our ASHRAE paper, we avoid costly demand spikes by intelligently pre-cooling buildings before a grid event, ensuring comfort is maintained and savings are maximized.
Guaranteed Performance: Our system ensures that the full, contracted load curtailment is delivered, preventing penalties from underperformance and guaranteeing you receive the full financial benefits of participation.
Automated & Autonomous: The entire process is fully automated, requiring no manual intervention from your site staff. We manage the complexity of grid participation so you can focus on your business.
By connecting your buildings to the grid through our DERMS platform, DemandQ allows you to transition from being a passive energy consumer to an active grid participant, unlocking a powerful new asset that was previously hidden within your facilities.